Igo Boerrigter has been working as a policy advisor at De Nederlandsche Bank since the start of 2019. He received a Master’s degree in product development and design from the TU Delft with his research on the “Future of cash”. He combines his research on the cash cycle, cash users and banknotes to reach new developments that ensure a future for cash. As a designer, he highly values the view of the end user as a guiding principle in what cash should provide.
Andrew is a global veteran in the security technologies and banknote industry having lived and worked in China, US, Canada, Malaysia, Singapore, UAE, and Europe. His interest in this field began while building a brand protection unit for General Motors in China, and carried on to JDSU, Landqart, and CCL Secure providing him with deep insight into paper, composite and polymer banknote substrates. He currently works directly with Central Banks and Security Printers in Canada, UK, and throughout Europe, Middle East and Africa and CIS countries. Andrew is a native of Montreal, Canada and lives in Dublin, Ireland with his wife and 2 children.
Diederik Bruggink holds responsibility at the two savings and retail banking associations for all innovation and payments topics from a worldwide perspective. In that role, he analyses the multiple dimensions of the payments market, proposing and assisting in agreeing member positions with respect to their payments’ and related businesses. He is also advocates the associations’ positions on payments with policymakers, regulators, standardisation bodies, industry associations, and enabling a constant member dialogue on developments, with a particular focus on innovation. He is one of the key authors of the first three editions of the World Payments Report, makes regular appearances at industry conferences and serves as a member of the editorial board of, and regulator contributor to, the Journal of Payments Strategy & Systems. He is also a Board Member of the European Payments Council (EPC) and within the EPC he is also the Chair of the Cash Efficiency Working Group.
Elena has 17 years of professional banking experience. She is working in VTB Bank during 13 years. Until 2019 she was responsible for maintenance of 15 000 self-service devices (ATMs), more than 100 000 POS-terminals and 1 500 electronic cashiers. Under her management the network of self-service devices became one of the best in Russia on quality performance.
Since 2019 Elena has headed Cash Operations and CIT Division of Operational Support of Business Department. Her main objective at her new working place - reforming of Cash Management processes and creation of effective cash functioning focused on innovations.
Chris Colley graduated in Business Management and subsequently accredited as a Six Sigma Black Belt while working at Centrica in Business Improvement. Chris joined Lloyds Banking Group in 2008 and has held a number of roles within physical cash, including Cash Centre Management. He is now responsible for the oversight of Group wide cash and travel money services, working closely with 3rd party business partners and managing internal support operations
Mr. Erdemir joined the company (BANTAS) in 2015. Prior to joining Bantas, he has worked as Director, Cash Operations in G4S Turkey and Manager, Business Development in Bantas. Until his retirement from public service in 2010, he was the IT Department Head of the Turkish Naval Inventory Control Center. Mr. Erdemir earned his Bachelor's degrees in Electronics Engineering from the Turkish Naval Academy (1987); Master's degrees in Electrical Engineering from the Naval Post Graduate School (1993) in Monterey, California.
Amany Ahmed Shams El Din has a 37 year career in the banking industry which has given her versatile skill set and experience spanning banking operations, restructure, planning and information technology, but also in human resources, audit & internal control, retail banking, compliance and money laundering. She joined Central Bank Egypt in 2016 as Sub Governor for Banking Operations and set about raising the quality of the Banks performance to match that of advanced countries including strengthening and deepening cooperation with different state entities and some international institutions in the banking, economic and technical fields.
Günter Ernst is Chief Executive Officer of Geldservice Austria since April 2003. He joined a major savings bank in Vienna in April 1978 and has worked on various IT- projects and business process optimizations. In 1993 he was appointed managing director of “Dataservice Informatik” – a software company responsible for the design and implementation of banking solutions. Between 2000 and 2003 he worked in the treasury of Bank Austria in Vienna as an advisor to the board. Mr. Ernst is member of the Cash Efficiency Working Group of the EPC (European Payments Council) since 2012.
Henk Esselink joined the Directorate Banknotes of the European Central Bank (ECB) in 2001, after having worked in the Currency Policy Department of De Nederlandsche Bank in Amsterdam for three years. In 2011 and 2012 he worked in the Directorate General Payments and Market Infrastructure on issues related to the establishment of the Single Euro Payments Area (SEPA) and innovations in retail payments. Thereafter he returned to the Directorate Banknotes where he now holds the post of Head of the Issue and Circulation Section. He has a Master’s degree in Business Administration, and in Law & Finance.
Mr. Khaled Farouk has been worked at Central Bank of Egypt since January 2011 as a Sub – Governor for Banknote Printing House. He is responsible for the Banknote printing house, security feature and Banknote Development . He was a chief of staff of the Egyptian Armed forces printing and publishing department until December 2010. Mr. Farouk graduated from the Egyptian military technical college since 1984 as a mechanical engineer. He has over 35 years’ experience in the printing field, especially of security documents and banknotes.
Megan is the Global Head of Cash and Cheques Operations for HSBC, where she has worked for the last 6 years in roles across the bank at market, regional and global levels. During her time at HSBC she has delivered a number of business and cultural change programmes, as well as deployed and embedded operational improvement initiatives. Prior to joining HSBC Megan was a Manager at Accenture where she specialised in financial services strategy, operational excellence and change delivery.
David is the founding Director of Enryo Ltd. which launched in 2019. Enryo Ltd. offer risk and resilience management services to support their clients plans to model the impact of changes in the payments and technology landscape. Prior to this David has over 30 years' experience working in financial services.
Having spent 25 years in senior management roles with Santander covering business transformation, operations and customer services David moved to become the Director of Cash Services UK, the membership organisation responsible for the collaborative aspects of wholesale cash management. Alongside these roles David has also held independent non-executive positions with two of leading financial services providers (Link & BACS) and more recently was a member of the UK review into Access to Cash ("is Britain ready to go cashless?).
Paul van der Knaap is Strategy & Business Development director of G4S Global Cash Solutions and Managing Director of G4S Cash Solutions UK (a.i.). Paul joined G4S in 2010 and led G4S Cash Solutions as Managing Director in the Netherlands for many years. Paul has a background in business consulting at KPMG with a total of 20 years of experience in the field of strategic financial management, banking and payments. Paul is an Executive Board member of ESTA and Chair of the Cash Working Group.
Born in Moscow. Has graduated from Moscow State Mining University and Financial Academy under the Government of the Russian Federation. His field of responsibility in Gazprombank is development of transactional business with corporative clients.
Erik Kwakkel studied IT and worked for more than 30 years for Rabobank. He worked for about 18 years in IT by Rabobank and was highly involved in the development of online channels, especially the internet channel.
After that period he switched to the business side of payment services where he worked for almost 13 years. The last three years he was responsible for all payment services in Rabobank. In 2019 he left Rabobank to become CEO of Geldmaat.
Mark is an accomplished executive having held a number of senior global roles, delivering strategic transformation, growth and market development . As Head of UK Currency he holds the key relationships with Her Majesty’s Treasury, the Financial industry and other industry stakeholders. Mark takes a prominent role in the Access to Cash work, leading efforts for the Royal Mint in supporting the transition to a more efficient, effective and resilient wholesale cash infrastructure. Working across industry Mark is creating the Coin Checking and Validation framework, a key success criteria of the industry work around a cash utility.
Graham joined LINK in 2006 and his role as Director of Strategy. Covers initiatives like the future of cash, and interchange, as well as external relations, public affairs, fraud management, physical ATM crime and liaison with LINK’s Members.
External relations is a key element of Graham’s role, leading LINK’s liaison a wide range of organisations such as the Government, the Bank of England, Treasury as well as police, service suppliers, local authorities and regulators such as the Payments System Regulator (PSR) and consumer and charity groups.
Graham was formerly Head of ATMs at Santander and also worked for several years with cahoot, the on-line bank. He completed a MBA at Warwick University Business School, completing a dissertation on the future of financial services over the Internet. He is married and lives in Buckinghamshire, England
Mario is Deputy Director, Debt and Reserves Management at HM Treasury. In his role he is responsible for advising on debt financing issues (both wholesale, working with the Debt Management Office, and retail, working with NS&I), managing the UK’s official reserves, and for coinage policy. His team also has responsibility for a range of Bank of England issues (notes, market interventions and shareholder interests) as well as analysis of the public sector balance sheet. Mario sits on the Themes Subcommittee or the Royal Mint Advisory Committee on the Design of Coins, Medals, Seals and Decorations. He is also the Accounting Officer and Director of HM Treasury UK Sovereign Sukuk PLC.
Mario was appointed to the Board and Audit Committee of NS&I as HM Treasury’s representative on 1 April 2016. Since joining HM Treasury in 2005, Mario has worked on international issues, economic forecasting, macroeconomic policy and communications. Between 2008 and 2011 he was Private Secretary to the Chancellor of the Exchequer. Between 2013 and 2016 he represented HM Treasury at the G20 Framework Working Group. During 2014 he worked on the Referendum on Scottish Independence. During 2006 Mario was seconded to the Financial Times London. He is a Visiting Professor at King’s College London. Mario holds degrees in Economics from the University of Kent and the University of Oxford, and is a qualified accountant.
Marco Rummer, graduate in business administration at Ludwig Maximilian University Munich, has worked as Finance Manager at Sulzer GmbH before he joined Giesecke+Devrient in 2008 as Corporate Controller. After three years in that position he became Executive Assistant to the CEO of G+D until 2013 and was then appointed CFO South East Asia based in Singapore. After he returned to Germany his roles included - among others - Head of Corporate Development and Head of Strategy, Innovation, Digitalization and IP at Currency Technology , where he defined CT’s strategy and acquired Transtrack. In early 2019 he was appointed Regional Vice President Europe & Latin America for Currency Management Solutions, his current position at G+D.
Marco Rummer has a strong international competence with high-level experience in strategy, new business models, transformation and finance.
Jens has been in the industry for nearly 30 years with senior management roles in sales and marketing, operations, customer service, business development, and general management. During his time with both Thomas Cook and Travelex, he developed complex outsourcing propositions, building turnkey end-to-end solutions including client front-end systems, efficient fulfilment options, accurate interfacing with back office systems, and the provision of timely reporting.
During his career, Jens managed up to 18 global cash centers simultaneously and led a global wholesale banknotes business. He has significant experience in building and modernizing cash centers, running extensive transformation programs, and introducing new automation solutions, best demonstrated through his pivotal role in the Taxidia project. Jens led a number of major change programs throughout the years and managed teams of up to 450 people across five continents, generating revenues of several tens of millions of pounds.
In its role as a knowledge-based services company, CR is in a unique position to offer consulting services to the cash industry. Jens’ depth of experience in developing tailored solutions for banks and financial services companies makes him a valuable addition to the CR team and enhances CR’s ever-increasing portfolio of proprietary research reports, market intelligence, and consulting work.
Gisle K. Sveva (50) is Managing Director/CEO of Nokas. Nokas is the cash division of former Nokas Group now Avarn Security Group, a multiservice security company operating in the Nordics.
Gisle has worked with Nokas since 2018 when he joined Nokas as Director of Strategy and Business Development. Gisle took on the position as CEO in October 2019. Gisle joined Nokas from Visma, one of the leading European software companies where he was Managing Director of Visma Retail. He has been working as a senior manager in different businesses for more than 20 years. His main areas of expertise are technology, payments and M&A. He holds a business degree from Norway and an MBA from Heriott Watt University in Scotland. He also has advanced studies in Corporate Finance from the Norwegian School of Economics.
As head of Development & Marketing Department she is responsible of business and products development at national and international level, her role covers also Research & Development Projects, design and prepress. She holds an engineering degree in Civil Engineering, an MBA in international Management from the University of Pantheon Sorbonne Paris 1 and additionally a 2 master’s degree in Economy and in Business Organization from Dauphine Univeristy. She worked in the field of real estate and consultancy before joining the central Bank in 2014.
Tamás Végső joined the Cash Logistics Directorate of the Central Bank of Hungary in 2017, where he currently works as a cash policy expert, dealing with the strategic management of currency production and handling, and the legal framework and stakeholder management of the Hungarian cash cycle. He holds a master’s degree in economic research from the University of Cambridge, and additionally a degree in electrical engineering from the Budapest University of Technology and Economics.
Taco de Vries is Managing Partner at Payments Advisory Group, an international business consultancy specializing in payments. He’s been active in the payments domain since 2000 and founded the Payments Advisory Group in 2011. Taco has since worked on cash and non-cash assignments for banks, payment processors, payment associations and payment service providers across Europe. He is the key analyst and author of the Cash Report Europe 2016 as well as the World Cash Reports 2018 and 2020. Taco holds a Master of Science degree in Psychology from the University of Utrecht and an MBA from the Erasmus University Rotterdam in The Netherlands.
Nina Wenning is the CEO of Bankomat AB. Bankomat AB manages cash wholesale in Sweden and has 80% market share in cash distribution via ATM. Prior to Bankomat Nina was CEO of BDB Bankernas Depå. Ninas mission during her career has been to drive critical change initiatives, initially as a consultant and later in different managerial roles within GE Money Bank and SEB, as head of IT, CRM-manager, marketing director, integration leader and branch development manager. Nina has a degree in business administration from Stockholm School of Economics.
Kathleen is the senior vice president of Strategy and Operations for the Federal Reserve System’s Cash Product Office, led out of the Federal Reserve Bank of San Francisco. Kathleen’s teamprovides strategic direction to the Federal Reserve System's Cash Services business by guiding policies and procedures, establishing budget guidance, providing support for Fed currency and coin inventory management, engaging customers and other key industry participants, and supporting Cash Services business continuity planning. In addition, Kathleen is responsible for policy and market analysis, finance, and communications. As a Bank executive, she serves on the SF Fed’s Management Committee.
Prior to joining the CPO in 2016, Kathleen held numerous leadership positions in the Federal Reserve System. These roles include overseeing information technology groups and more than 20 years in many areas of Federal Reserve Financial Services, including the CustomerRelations and Support Office at the Chicago Fed and oversight of check and cash operations at the Atlanta Fed.Kathleen holds a bachelor’s degree in business marketing from Florida State University. She also completed executive programs at Harvard Business School, Columbia University, and the Darden School of Business. She is active in the both the communities she lives and works in, having led the Federal Reserve Bank of San Francisco fundraising campaign for the United Way of the Bay Area, as an advocateand fundraiser for the Golden West Chapter of the ALS (Amyotrophic Lateral Sclerosis) Association, and starting the Kits for Kids program for the Walnut Creek, CA Surf Soccer Club.